Document Management Specialist in Corporate Office Lakeland at Marriott Vacations Worldwide

Date Posted: 6/23/2022

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.


  • Record the receipt of and location of various documents.
  • Audit documents to ensure correct information is presented.
  • Send electronic, facsimile, or paper copies of documents in response to internal and external client requests for documentation.
  • Scan documentation for electronic storage.
  • Arrange to have paper-copy documentation archived in a physical document warehouse.
  • Record/file recently corrected legal documents in accordance with applicable procedures and regulations.
  • Maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.


  • Use computer systems and software packages to input, access, modify, store, or output information  Enter and retrieve data from computer systems using a keyboard, mouse or trackball.
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.


  • Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner
  • Speak to customers and co-workers using clear, appropriate and professional language.
  • Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.
  • Talk with and listen to other employees to effectively exchange information. Working with Others
  • Support all co-workers and treat them with dignity and respect.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks

  • Enter and locate work-related information using computers.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Policies and Procedures

  • Maintain confidentiality of proprietary materials and information.
  • Protect the privacy and security of customers and coworkers.
  • Follow company and department policies and procedures.
  • Perform other reasonable job duties as requested. CRITICAL COMPETENCIES

Personal Attributes

  • Integrity
  • Dependability
  • Adaptability/Flexibility

Interpersonal Skills

  • Team Work
  • Customer Service Orientation
  • Diversity Relations


  • English Language Proficiency
  • Communication
  • Writing


  • Detail Orientation
  • Multi-Tasking
  • Time Management
  • Planning and Organizing

Analytical Skills

  • Computer Skills
  • Learning

General Administration

  • Typing
  • Filing

Computer Software

  • Microsoft Office

High school diploma/G.E.D. equivalent
Related Work Experience
6 or more months related experience
Supervisory Experience No supervisory experience is required

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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