Coordinator HR MEX in MVO WVC Westin Resort and Spa Cancun at Marriott Vacations Worldwide

發佈日期: 10/30/2022



Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Under the direction of the Manager of Human Resources for Resort Operations at The Westin Resort & Spa Cancún, this position will be responsible for managing all of Administration, Payroll and employees’ benefits & relations processes from the brand and the company. In addition to documenting, tracking, and reporting all matters relating to associate’s relations as required by local government agencies, brand and the company.

•    Under the guidance of the Manager of Human Resources for Resort Operations and the corporate HR department, this position will participate in HR policies deployment, payroll processes and any other programs relevant to strategic planning from a general HR perspective.
•    Under the guidance of the Manager of Human Resources for Resort Operations, this position will be the main actor for all employee relations matters for government agencies and Union representatives.
•    Register at the system all discipline procedures and ensure the effective compliance of the Guarantee of Fair treatment & Open-door policy of the company.
•    Under the guidance of the Manager of Human Resources for Resort Operations, this position will be responsible to run and organize daily operational activities and duties within Human resources Department, in partnership with Talent Development & Talent Acquisition.
•    Responsible for the documenting, tracking, reporting, and following of all employee relations issues, related matters as required by government agencies, brand, and company.
•    Coordinates social HR related activities in partnership with the talent Development Manager to ensure the compliance of resort to corporate social policy, standards, and requirements.
•    Partner with corporate HR communications to ensure best practices related to HR administration and Employee’s relations are shared accordingly.
•    Ensure in partnership with Payroll Finance that all associates compensations, salaries and benefits are paid with accuracy, fairness and in timely manner according to local laws and company’s policies. Benefits such as: bole car, commissions, upselling, bonuses, etc.
•    Responsible of the compliance of the HR internal corporate Audits, including coordination with Talent Acquisition & Talent Development and upload in the proper internal system.
•    Ensure 100% compliance in the local HR government´s audits such as: STPS´ documentation audit, promotions, profit payment, etc., regarding to the effective management of the HR department to guarantee 100% compliance in local standards.
•    Responsible of the associate´s termination process with Payroll Finance, regarding to: payroll incidences from the areas involved, following with the legal department if it is required, final severance payment and terminations agreements.
•    In charge of the reporting, tracking, and following of the COVID cases & reports, at the internal systems required.
•    Control of the reporting, tracking, and following of the legal cases in the corporate share point, the legal department and other areas involved. 
•    With the guidance of the Manager of Human Resources for Resort Operations, support the discussion of union bargain agreement and the full compliance of it.
•    Responsible for the tracking, following and update of the transportation service of the hotel, as well the payment of it.
•    In charge of the control of the payroll, daily operational costs, benefits & legal expenses.


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
•    Must be able to speak, read, write, and understand the primary language(s) used in the workplace (Spanish/English).
•    Requires good communication skills, both verbal and written. 
•    Most tasks are performed in a team environment with this position acting as a team leader.  
•    Must possess advanced computer skills. 
•    Must be highly organized, provide attention to detail and understand a sense of urgency.
•    Ability to learn, study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
•    Ability to make decisions with only general policies and procedures available for guidance.
•    Ability to apply supervisory/management soft skills and environment adaptability.
•    Must possess persuasive communication skills in terms of the ability to negotiate, convince, sell and influence professionals, employees.
•    Thorough knowledge of federal, state and local laws (STPS, protection Civil).
•    thorough knowledge of payroll and social security processes


Bachelor’s Degree in Human Resources or equivalent education/experience required.


Three years of employment in a related position (e.g. Human Resources), previous experience in international hospitality industry highly preferred.


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