SVP & Chief Data Executive in MVW Corporate Headquarters at Marriott Vacations Worldwide

Date Posted: 1/10/2020

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

*Relocation Assistance Provided

Job Title:  SVP & Chief Data Executive

Position Summary

The CDE is a senior executive who bears responsibility on behalf of an enterprise to foster value creation from the use of the organization’s data assets, as well as the external data ecosystem.  The authorities include value creation through data exploitation, envision data-enabled strategies as well as enabling all forms of business outcomes through analytics, data and analytics governances, and enterprise information policy.  The CDE sets the overall strategy for all enterprise analytics, decision making affecting analytics, directing analytics processes, and for using analytics to drive innovation and enterprise objectives.  Moreover, the CDE is the senior-most executive with responsibility for aligning data policy and administration with relevant regulatory, legal and ethical mandates.

Specific Job Summary

Primary Objective:

Scope:

  • Be the executive with responsibility and accountability for enterprise information assets.
  • Define information strategy practices, lead the creation and assure the ongoing relevance of the firm’s information strategy in association with the CIO and the chief strategy officer.
  • Drive the development and deployment of the enterprise’s data and analytics platform for digital business.  Lead strategy and the development of data and analytics products.  To support these endeavors, collaborate with the CMO, CTO, and CIO to assure digital products are released on time, on budget and with high quality.
  • Work with the CIO and other C-level executives and legal to establish vision, to govern and to create a culture that manages data as an enterprise asset.
  • Identify and standardize the use and governance of information in support of the overall global business strategy.
  • Exploit data using research and analytics to maximize the return on data assets.
  • Develop methods to ensure consistent application and use of analytics.
  • Advance the role of the business data stewards in each major business unit.
  • Develop and maintain controls on data quality, interoperability and sources to effectively manage corporate risk.
  • Identify new kinds, types and sources of data to drive business innovation throughout the organization. Define processes for the effective, integrated introduction of new data.
  • Organize and lead a data governance council (DGC) to apply four precepts: data principles, standards, policies and guidelines. Organize and lead a data management organization. Define member responsibilities and accountabilities for both.
  • Define job roles, recruit candidates and then manage directly or indirectly a team of data governance leaders and senior information management professionals in regions or business units across a complex, international group enterprise.
  • Define and manage policies and programs for data stewardship and custodianship in concert with legal, information security, and corporate risk and compliance offices.
  • Evolve and institutionalize behaviors for the appropriate use of information within changing privacy needs, ethical values, societal expectations and cultural norms.
  • Define, manage, and control master data and metadata management policies, controls, and standards, including reference data.
  • Lead the development, publication and maintenance of the corporate information architecture, as well as a road map for its future development that matches and supports business needs.
  • Lead the deployment and management of data quality monitoring systems. Measure master data and reference data for compliance to policy, standards and conceptual models.
  • Create policies and controls for the appropriate protection of enterprise information assets through a defined life cycle from acquisition or creation to end of life destruction and disposal procedures.

Other Responsibilities

  • Represent the enterprise to regulators, customers, suppliers and external bodies in the development of industry information standards.
  • Be a marketing champion for the information services that the enterprise provides and the information management capabilities it has.
  • Ensure that appropriate audit controls exist for data that serves as the source material for regulatory reports.
  • Ensure that the data used for financial reporting and to support legal requirements is valid, reliable, traceable, timely, available, secure and consistent.
  • Ensure that business reports derived from controlled data are consistent and representative of the true state of the business.
  • Recruit and develop a data science team for the corporate exploitation of big data and the liberation of dark data, using cloud and social era tools and techniques for data analytics, mining and visualization.
  • Oversee the integration and staging of data, and the development and maintenance of the data warehouse and data marts, for use by analysts throughout the organization.
  • Create and oversee a centralized service for sourcing external data to ensure quality, traceability, timeliness, usability and cost-effectiveness.
  • Identify new kinds, types and sources of data to drive business innovation throughout the organization.  Define processes for the effective, integrated introduction of new data.
  • Research and develop new data products or services to expand markets, and to grow company revenue.
  • Be a champion for the information services provided by the enterprise and related data and analytics management capabilities.

Regulatory and Governance Accountabilities

  • Lead regulatory and compliance programs related to data and analytics assets.
  • Act s the corporate representative to regulators, and represent the enterprise to customers, suppliers and external bodies in the development of industry data and analytics standards.
  • Ensure that appropriate audit controls exist for data and analytics that serve as the source material for regulatory reports.
  • Develop and maintain controls on data quality, interoperability and sources to effectively manage corporate risk associated with e use of data and analytics. 
  • Create policies and controls for the appropriate protection of enterprise information assets through a defined life cycle from acquisition or creation to end of life destruction and disposal procedures.

  • Organize and lead a data and analytics governance council to provide executive sponsorship and oversight for governance policy creation and compliance.

Organize and chair a data and analytics governance council that meets at least quarterly. 

  • Participate in the following governance domains, business strategy and planning, management and financial reporting, enterprise architecture, IT strategy and planning, risk and compliance, and marketing strategy and planning.  This includes participating in other governance forums where the CDE’s input is desired.
  • Define, manage and advance enterprise information management principles, policies, and programs for stewardship and custodianship of data and analytics, in concert with legal, information security, and corporate risk and compliance offices.
  • Evolve and institutionalize behaviors for the appropriate use of information within changing security requirements, privacy needs, ethical values, societal expectations and cultural norms.
  • Define, manage and ensure an adequate information trust model, controls for master data and metadata management, including reference data.
  • Ensure that business reports derived from controlled data are consistent and representative of the true state of the business.

    Ensure the performance of independent audits, as appropriate.

Management and Operational Accountabilities

  • Develop, manage and control the annual budget for the office of the CDE
  • Develop the enterprise’s capacity to develop insights with advanced analytics.  Recruit and develop data science competencies and resources for the corporate exploitation of big data and sourced data as well as the liberation of dark data, using a combination of open source, cloud and social era tools and techniques for data analytics, machine learning, mining and visualization.
  • Lead the development, publication and maintenance of the corporate information architecture, as well as a roadmap for its future development that matches and supports business needs.
  • Measure master data and reference data for compliance to policy, standards and conceptual models.  Assure the deployment and management of data quality monitoring practices.
  • With the IT Team (or CIO), oversee the integration and staging of data, and the development and maintenance of the data lakes, data warehouse and data marts for use by analysts throughout the organization.
  • Partner with the CIO and SVP Enterprise Architectur to scan the horizon for emerging management tools, skills, techniques, and technologies, and ensure their timely introduction for competitive advantage.
  • Share responsibilities with the CIO to create and oversee a centralized service for sourcing external data to ensure quality, traceability, timeliness, and usability and cost-effectiveness.
  • Facilitate the evolution to self-service analytics and data preparation.

Reporting Line and Team Structure

  • The CDE reports to the Chief Information Officer

The CDE owns and manages a central department or competency center for external data sourcing. This group manages the buying of data from outside parties, including vendor approval, data and service specification, contracting, pricing and quality management.

Governance and Key Relationships

The CDE organizes and chairs a data governance council that meets at least quarterly. Participants typically include the CEO, chief marketing officer (CMO), CFO, CIO, head of risk, head of enterprise architecture and leaders representing a number of key business units (often acting in the role of local data stewards).

The CDE participates in the following governance domains: business strategy and planning, management and financial reporting, enterprise architecture, IT strategy and planning, risk and compliance, and marketing strategy and planning.

The CDE needs to influence and build strategic relationships with the following key stakeholders:

CEO and the C-suite — The CDE must deeply engage with these stakeholders in a two-way dialogue to understand the highest-level goals of the enterprise as input to the information strategy, and to ensure that all of these stakeholders understand the key data governance issues for internal planning and external communication.

The CIO and senior IT leadership team — Most, if not all, information management initiatives will be implemented or integrated into the internal information systems and capabilities, or cloud-based services, with deep implications for IT. The CDE needs to build a strong partnership with the IT organization to execute the data strategy.

General counsel — The CDE consults with the general counsel about the legal considerations of using data from external sources, the preservation of intellectual property (IP) and, especially, the conditions of data monetization or opening the company's data into a public domain.

The CMO and digital marketing officer — The CDE works with the CMO to ensure that the customer data assets, capabilities and campaigns are properly integrated and maintained, consistent with the long-term and broader enterprise information management strategy. The CDE also helps to ensure customer data regulatory compliance. The CDE may be involved in developing specific analytical and data science capabilities that the CMO exploits for competitive advantage in the enterprise's target market.

Head of HR — Part of the digital business strategy will be to plan for, source and develop information management talent. The CDE needs to partner with HR to conduct strategic workforce planning, and to develop a strategy to close gaps in data science, and information management skills and competencies, that are key to the execution of the information management strategy.

Business unit executives — The CDE solicits input and gains an understanding of the data management issues and opportunities from each business unit, integrating them into the development of the enterprise information management strategy.

Enterprise information and information service providers — The CDE will develop and maintain relationships with key external providers of data and information services. The goal will be to ensure effective spend and quality, and the timely delivery of key data. The involvement of the enterprise head of purchasing or chief procurement officer will be important here.

Job Requirements

Education

A Bachelor's or Master's degree in business administration, computer science, information management or related field, or equivalent work experience. Academic qualification or professional training in legal and regulatory areas is also desirable.

Experience

  • Fifteen or more years of business experience, ideally in business management, legal, financial or information or IT management — recently at or near the executive level
  • Five or more years of progressive leadership experience in leading cross-functional teams and enterprise wide programs, operating and influencing effectively across the organization and within complex contexts
  • Preferably five or more years of experience in information-intensive industries or digitally advanced enterprises
  • Experience in integrating complex. cross-corporate processes and data models, and/or designing strategic metrics and scorecards
  • Strategy and management consulting experience desirable

Knowledge/Skills

  • Excellent interpersonal skills; able to work across business lines at senior levels to influence and effect change to achieve common goals
  • Demonstrated leadership; proven track record of leading complex, multidisciplinary talent teams in new endeavors and delivering solutions
  • Strategic technology planning experience; experience in strategic technology planning and execution, and policy development and maintenance
  • Analytical skills: outstanding analytical and problem-solving abilities
  • Familiarity with business information generation and analysis methods
  • Ability to effectively drive people, process and technology change in a dynamic and complex operating environment
  • Ability to develop a framework for information management, as well as to sell and embed it in all levels of the business
  • Fearless — not afraid to suggest or back big ideas; tenacious — able to push back and focus the information discovery process
  • Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists; able to sell ideas and process internally at all levels, including the board and investors
  • Proven record of effective leadership, including the ability to balance team and individual responsibilities; building teams and consensus; getting things done through others not directly under his/her supervision; working ethically and with integrity.


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.