Director of Human Resources, Singapore in Singapore Regional Office at Marriott Vacations Worldwide

Date Posted: 11/14/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

JOB SUMMARY

The Director of Human Resources will report directly to the Senior Director of Human Resources (SDHR) for AP. The position holder will lead the Singapore HR operations, and have oversight for the HR teams supporting the Singapore Regional Operations and the Singapore Sales, Marketing & Services operations.

The position will oversee the overall Singapore HR team on recruitment, total compensation, employee relations and training and development. He/she will liaise with the SDHR for Asia Pacific, to develop a Human Resouces Business Plan which is aligned with regional and brand strategies to deliver service that enable business success and will be responsible for executing against objectives outlined in the Human Resource Business Plan to delivers services that meet or exceed the needs of employees and enable business success.

The Director of HR generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. This includes ensuring compliance with applicable laws and regulations as well as Standard Operating Procedures.

CORE WORK ACTIVITIES

Managing Staffing and Recruitment Process

  • Analyzes open positions to balance the development of existing talent and business needs.
  • Serves as coach and expert facilitator of the selection and interviewing process.
  • Participates in the interviewing and hiring of Human Resources employee team members.
  • Surfaces opportunities in work processes and staffing optimization.
  • Makes staffing decisions to manage the talent cadre and pipeline at the property.
  • Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.
  • Monitors sourcing process and outcomes of staffing process.
  • Ensures managers are competent in assessing and evaluating hourly staff.

Managing Legal and Compliance Practices

  • Ensures that HR policies and practices are in compliance with the legal and immigration requirements of the country/location
  • Ensure that terminated employee files are retained for the required length of time.
  • Ensures compliance on all human resource audits.
  • Ensures proper documentation of all progressive disciplinary action is kept in employee file.
  • Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
  • Works with the unemployment services provider to respond to unemployment claims.
  • Attends unemployment hearings and ensures property is properly represented.
  • Ensures employees are treated fairly and equitably.
  • Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
  • Ensures employees are treated fairly and equitably and that issues are brought to resolution.
  • Administers property policies fairly and consistently.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Managing the Human Resources Strategy

  • Develop Human Resources strategy for the location and is responsible for the execution of these strategies.
  • Translates business priorities into property Human Resources strategies, plans and actions
  • Implements and sustains Human Resources initiatives at the property.
  • Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.
  • Executes and follows-up on engagement survey related activities.
  • Champions and builds the talent management ranks in support of property and region diversity strategy.
  • Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.
  • Creates value through proactive approaches that will affect performance outcome or control cost.
  • Leads and participates in succession management and workforce planning.
  • Serves as key change manager for initiatives that have high employee impact.

Managing Employee Compensation Strategy

  • Remains current and knowledgeable in the internal and external compensation and work competitive environments.
  • Leads the planning of the hourly employee total compensation strategy.
  • Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.
  • Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.
  • Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.

Managing Human Resources Communication

  • Communicates changes to the benefit plans in a timely manner.
  • Communicates property rules and regulations via an employee handbook.
  • Coaches managers on progressive discipline process.

Managing Employee Development Activities

  • Ensures performance evaluations and merit increase paperwork are maintained in employee files.
  • Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).

Maintaining Employee Relations

  • Establishes and maintains open, collaborative relationships with employees.
  • Utilizes an "open door" policy to address employee problems or concerns in a timely manner.
  • Ensures effective employee communication channels are established and active in departments.
  • Ensures employees establish and maintain open, collaborative relationships with their team members.
  • Strives to improve employee retention.
  • Solicits employee feedback.
  • Lead our Associate Relation Activtities and Spirit to Serve Our Communities events

CANDIDATE PROFILE

Education and Experience

  • College/University degree in a relevant field of study (Business Administration / Human Resources/ Organizational Development and Design)
  • 8-10 years experience in the human resources, management operations, or related professional area
  • Supervisory experience

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.