Representative Ownership Services, Aqua-Aston Hospitality en Aqua-Aston Corporate Office Honolulu a Marriott Vacations Worldwide

Fecha de publicación: 6/17/2022

Descripción del empleo

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

JOB DESCRIPTION

Job Purpose: 

Supports properties in communicating with owners in a proactive, positive manner as well as provides assistance in resolving a variety of owner problems.  Completes validation of all property IARA agreements and records and files in appropriate systems.

Job Responsibilities: 

  • Rental Program Management Contracts -  Review and maintain contracts and necessary legal and tax documents for the participating rental units
  • Opera and Owner Relations (OR) Systems -  Opera:  Responsible for Ending and Actualizing contracts so that units are “live” in the system and training of the system.
  • Responsible for training and maintaining of the system for use by the property. 
  • Prepare monthly Entry/Exit Report, Unit Count Report and Legal Contract Report.  - Maintains Leisure Time Passport (LTP) Member List and Act 204 (TAT) Advertising Requirement on the AAH website.
  • Acts as liaison between the property and Team HQ departments such as Accounting, Legal and Sales
  • Assist Owners with accounting issues, reservations, etc.
  • Handle Guest Complaints
  • Perform other duties as assigned.
  • CondoLetters (Newsletters) - Review, edit, format, print and post
  • CondoLetters (monthly/quarterly).

Position Title: Representative Owner Services AAH

Job Qualifications: 

Education

Minimum High school degree/diploma degree/diploma or equivalent additional experience.

Experience/Skills

Licenses/Certifications

Management Activities: 

  • Interview, select and train employees
  • Set and adjust their rates of pay and hours of work
  • Direct the work of employees
  • Appraise employee productivity and efficiency for the purpose of recommending promotions or other changes in status
  • Handle employee complaints
  • Discipline employees
  • Plan the work
  • Determine the techniques to be used
  • Apportion the work among the employees
  • Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
  • Control the flow and distribution of materials or merchandise and supplies
  • Provide for the safety and security of the employees or the property
  • Plan and control the budget
  • Monitor or implement legal compliance measures


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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