Guest Services Assistant in Marriott's Bali Nusa Dua Gardens (Onsite) at Marriott Vacations Worldwide

發佈日期: 6/13/2024



Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.


  • Support a team to make sure arrival date & preview date are same with company system
  • Make Pre-Arrival call or email to confirm arrival date & preview date
  • always coordinate with activation team for any changes arrival, preview or room upgrade.
  • update information to GRA/gallery regarding meet & greet on check in process
  • provide passport form to guest on check in process or preview time
  • welcoming guest on arrival & requalified to ensure all data valid
  • make friendly reminder call to make sure preview on time
  • provide information area & facilities, make sure guest on satisfaction.
  • anticipate guest needs & build the rapport with guest
  • address guest complain & escalate to manager when needed.
  • Ensure Compliance with health & quality standards


  • Minimum of one (1) year of experience in administrative, data entry or a related field.
  • Proficiency in English (additional language required for certain positions)
  • Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word
  • Ability to work under pressure, manage multiple priorities, and be a self-starter.
  • Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.
  • Excellent organizational and attention to detail skills.

COMPETENCIES - Fundamental competencies required for accomplishing basic work activities

Analytical Skills

  • Learning


  • Organization

Personal Attributes

  • Integrity
  • Positive Demeanor
  • Dependability
  • Stress Tolerance
  • Adaptability/Flexibility
  • Presentation


  • Listening
  • Communication
  • English Language Proficiency
  • Applied Reading

Interpersonal Skills

  • Diversity Relations
  • Teamwork
  • Interpersonal Skills


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture


#AP/EME Sales & Marketing

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