Click below to discover how our Housekeeping team brings hospitality to life.
Housekeeping
Responsible for keeping our properties beautiful
- Clean up to three-bedroom villas, including a full kitchen
- Perform daily cleans of guest accommodations during their stay
- Exchange linens and villa supplies
- Maintain cleanliness of property common areas
Front Office
Responsible for welcoming guests and providing a memorable first impression
- Check in guests and Owners and provide property maps and information
- Process payments and provide room keys
- Answer questions about the property, facilities, and events
- Provide local recommendations for dining and activities
Safety & Security
Responsible for keeping guests safe and the property secure
- Patrol property to ensure security of buildings and safety of guests and associates
- Provide guest services in high-traffic areas such as pools and parking lots
- Create and process incident reports in the event of safety issues
- Resolve potentially hazardous or escalated situations
Engineering
Responsible for keeping our accommodations in working order
- Perform preventative maintenance on property equipment and systems
- Complete electrical, plumbing, and general maintenance troubleshooting and repair
- Perform HVAC preventative maintenance and repairs
- Ensure safe usage of hand and power tools
Activities / Recreation
Responsible for helping our guests have fun and create memorable experiences
- Plan and organize events for all ages
- Promote upcoming activities, use of facilities, and encourage guest participation
- Celebrate holidays and special events on property
- Lead property-specific activities focusing on local attractions and area
Food & Beverage
Responsible for providing delicious food and beverage selections to our guests
- Provide service in various types of food and beverage outlets, including counter service and sit-down restaurants
- Plan and order culinary supplies and materials
- Offer sundries and snack services in on-site shops
- Host special culinary events for guests