JOB SUMMARY
This position is responsible for coordinating post tour, premium gifting to guests/ members and the presentation for purchase of the Encore program to all TNS (Tour No Sale) guests/ members. The role also includes related paperwork and information tracking.
JOB SPECIFIC TASKS
• Meet each TNS personally to deliver the premium gift
• Introduce Encore program to all TNS guests/members for purchase
• Sell Encore packages to TNS guests/ members who choose to purchase
• Complete all necessary documentation for the program including Encore purchases and other tracking as required
• Maintain minimum production standards for Encore Program
• Other duties and assigned tasks as required
• Position involves sitting, standing, and /or walking
• Processing of paperwork and computer data requires visual observation
• Ability to communicate clearly and concisely
CANDIDATE PROFILE
• Excellent written and oral communicative, verbal and non-verbal listening skills.
• Prior sales or marketing experience
• Strong computer skills
• Positive interpersonal skills.
• Must be able to work in a deadline and project-oriented environment and be able to communicate and interact will all levels of site management.
• Strong organizational skills.
COMPETENCIES - Fundamental competencies required for accomplishing basic work activities
Analytical Skills
• Learning
Administration
• Telephone Operations
• Meticulous
• Follow-up Skills
Interpersonal Skills
• Diversity Relations
• Customer Service Orientation
• Team Work
• Interpersonal Skills
• Influence
Communications
• Telephone Etiquette Skills
• Listening
• Communication
• English Language Proficiency
• Applied Reading
Personal Attributes
• Integrity
• Positive Demeanor
• Dependability
• Stress Tolerance
• Adaptability/Flexibility
• Presentation
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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