Communications & Customer Relations Representative - French speaking in MVW CORK SERVICING OFFICE at Marriott Vacations Worldwide

Date Posted: 2/15/2021

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

* Fluent English and French*



SUMMARY

Provide excellent customer service to the Marriott Vacation Club owners.



CANDIDATE REQUIREMENTS

Successful candidates should possess knowledge and experience and demonstrate strong skills as follows:

  • Fluency in English is required
  • An out-going people-oriented personality which conveys pride in working for Marriott Vacation Club, demonstrated by a willingness to assist and to go the extra mile.
  • Ability to function in a fast-paced environment handling multiple priorities simultaneously. To be able to deal with situations of a dynamic nature; to be able to modify plans, actions and decisions in light of changing situations and circumstances.
  • Perform all tasks and any other tasks as required by management in a timely manner ensuring all deadlines are met.
  • Comply with MVC policies and procedures
  • To be able to clearly express oneself through oral means; to properly use such technical factors as grammar, vocabulary, eye contact, and voice inflation.
  • Ability to apply common sense understanding to carry out detailed, involved instructions; to deal with problems involving several concrete variables in a form standardised situation.
  • Maintain computer systems knowledge.
  • Work with all MVC colleagues as a team, supporting the needs within that team and those of the business at all times.
  • Be proactive and have a flexible approach to work, meeting the needs of the team and business at all times.
  • Be a team player and an excellent communicator
  • Be able to demonstrate excellent letter writing skills using a high standard of English
  • Be assertive when the situation requires it.
  • Excellent organisational skills in order to manage multiple task priorities simultaneously.
  • Goal oriented, self-motivated
  • Be able to demonstrate a high level of accuracy.
  • To maintain confidentiality regarding all business matters
  • To take a proactive approach to customer service
  • To maintain a working knowledge of all Marriott Vacation Club product lines

Be able to liaise effectively with all levels of clientele and levels of the organisation

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