Manager - Projects Ops Engineering (Resort Ops Experience) in Westwood Corporate Headquarters at Marriott Vacations Worldwide

发布日期: 9/7/2019



Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.


Specific Job Summary

The special project manager manages assigned tactical support efforts as well as specific projects in support of strategic business objectives for Corporate Resort Operations, specifically the ENGINEERING discipline of the Rooms & Related department. Projects and support efforts are varied in scope and duration and encompass one or more of the following project management elements: project definition, pre-planning, project support, tactical operations support, research & analysis, development of deliverables, timeline and implementation of plans, communications strategy.

Specific Expected Contributions

Position works with Senior Director, Engineering (Rooms and Related) and the Senior Director, Rooms & Related to provide tactical support of department initiatives and field support areas as well as lead division-wide projects in support of key support elements. Position will seek to define project scope, timeline, deliverables and implementation plans based on project outcomes. The position is responsible for the day-to-day support, management & execution of assigned projects and meeting project goals.

Project Planning and Development

The special project manager gathers and analyzes information from various sources (stakeholders, surveys and/or internal & external data) relative to the assigned project. The special project manager presents draft project proposals, deliverables and implementation plans to Director, Rooms and Related and/or project stakeholder.

Project Execution

The special project manager works both independently managing day-to-day tactical support and project elements (research, analysis, drafting recommendations, timelines and implementation plans) as well as in cooperation with stakeholders, site leaders and others who provide input and/or who will be impacted by the project outcome.

Project Outcomes / Implementation

At the direction of the Senior Director, Rooms and Related the special project manager implements new or revised practices or programs as a project outcome, based on project research and analysis. Implementation includes preparation of communications, reports, presentations and training aids, as needed. Development of on-going reporting to monitor the effectiveness of the new practice or program is also a longer-term project outcome. Resort-specific effort on project development to include, but not limited to, working with resort leadership and capex budget to determine implementation strategy for key projects (initial projects listed below); lead COA BOD communication efforts for approval of funding; be single point of accountability with key vendors and the resort through the execution of the project.


Engineering Technology

§ Take lead for division in establishing comprehensive approach to engineering based technology projects. This will include, but is not limited to:

o RFID Lock Programs

o Energy Management Systems

o HVAC Programs

o Lighting Standards

Energy Conservation

§ Take lead for division in establishing comprehensive approach to energy conservation through the establishment of improved standards and the engagement of outside resources to assess site-specific opportunities.

This will include, but is not limited to:

o Energy Conservation

o Water Conservation

o Green programs

o Recycling programs

o Process improvements to impact items above


§ Work with key stakeholders to determine needs and deliverables for maximizing the use and effectiveness of the Asgard system as it relates to VillaCare and preventative maintenance

§ Become technically knowledgeable about the system and its capabilities

§ Determine how users are using the system versus its capabilities, the level of user competence with the system and where the opportunities may lie.


§ Analyze survey data for division-wide implications; develop recommended strategies for increasing GSS scores region-wide, specifically for EIWO persistent issues

§ Implement new strategies or strengthen existing ones

§ Build reports and communicate GSS results

Other Projects

§ To be Developed and Defined


  • Creates and executes project plans and revises as appropriate to meet changing needs and requirements
  • Defines project scope and determines deliverables in partnership with stakeholders
  • Identifies and requests resources needed
  • Conducts data analysis and/or needs assessment
§ Manages day-to-day operational details of the project
§ Prepares project reports and presentations to stakeholders and other interested parties
§ Holds regular formal and informal meetings with stakeholders and effectively communicates relevant project information to them
§ Delivers informative & well-organized presentations as needed
§ Resolves and/or escalates project issues quickly
§ Understands how to communicate difficult/sensitive information tactfully
§ Is proactive in becoming educated to fully understand the systems, policies and/or processes related to the various project assignments
§ Has a general understanding of resort operations and the vacation ownership business
§ Maintains awareness of internal & external information and emerging practices that are germane to assigned projects
§ Identifies opportunities for improvement and makes constructive suggestions for change
§ Sets and manages stakeholder expectations
§ Seeks and participates in development opportunities above and beyond training required
§ Trains others through both formal and informal training programs
§ Suggests areas for improvement in internal processes along with possible solutions
§ Complies with and helps to enforce standard policies and procedures

Specific Candidate Profile

§ Four-year degree in business management or a related field or equivalent work experience
§ 5 years management experience managing small- to medium-sized projects from initial concept to implementation and ongoing adherence
§ Proficiency with Microsoft Outlook, Excel, Word and PowerPoint and vendor interfaces; able to learn MVCI systems related to projects supported
§ Must be a self-starter, well organized, and possess a strong attention to detail
§ Excellent organizational and time management skills in order to manage multiple projects
§ Professional demeanor and appearance; strong communications and interpersonal
§ Goal oriented, self-motivated
§ Able to maintain a team environment and interact well with all levels of the organization

 Relocation assistance provided.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


  1. 工程职位
  2. 项目经理职位