Server Room Service in Sheraton Vistana Resort at Marriott Vacations Worldwide

Date Posted: 1/29/2020

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Takes orders from and serves food and beverages to guests. Sets tables according to service standards. Answers questions on menu selections. Communicates with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Records transactions in POS system at time of order. Checks in with guests to ensure satisfaction with each food course and/or beverages. Presents physical and accurate check to guest and processes payment. Maintains cleanliness of work areas, service ware, glasses, etc., throughout the day. Completes opening and closing duties, including restocking items, turning on/off lights, etc.

Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications. Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets. Welcomes and acknowledges all guests according to company standards, anticipates and address guests’ service needs. Communicates with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette. Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others. Complies with quality assurance expectations and standards. Stands, sits, or walks for extended periods or for an entire work shift. Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 25 pounds without assistance. Performs other reasonable job duties as requested by Supervisors.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.