This site uses cookies. To find out more, see our Cookies Policy

Sales Administrator in Costa del Sol M&S Team at Marriott Vacations Worldwide

Date Posted: 5/29/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

JOB TITLE: Sales Administrator

DEPARTMENT: Sales Administration -- Marriott's Village D'ile de France

OVERALL RESPONSIBILITIES - SUMMARY:

Responsible for the control of all the Admin aspects of the sales.

WORKING RELATIONSHIPS:

REPORTS TO: Sales Administration Manager.

INTERFACES WITH: BROKER, Sales Administrators, Sales Director and Sales Managers, Sales Executives and Quality Assurance, Marketing Dpt, HUB, Cork Owners Services in Europe.

Owners Modifications, BuyBack Dpt., Closings Dpt. ,IPSM.

There are different positions in the department however, the three areas work together to achieve continual Admin cover:

  • Sales Administrator:Types contracts, updates sales listing with incoming new sales, EME Daily Flash, inputs contracts in Universe, Pends, Converts, cancels deals at the end of the week/period. Production of different reports at the end of the week/period. Keeps track of special First Day Benefits and Special IPSM offers. Liaises with Cork OS and the States for client's requests or updates needed to contracts. Keeps control of the inventory and offers, On site and Off Site sales recording. General Sales Admin duties. Please see Contracting Procedure for extensive explanation.

  • Sales Administrator : Responsible for the identification of client funds, liaising with Finance Department through to point of closing. Processing of all credit card transactions via Cyber source. Control of Debtors list, monitoring timely and accurate payments working closely with quality Assurance. Produces the completions report every end of week. Maintain various loan application processes, training to Sales Team as necessary and typing contracts. General Sales Admin duties.

  • Sales Administrator: Responsible for the follow up of the sales. Running OFAC and CDC, checking all the sales documents have been signed and provided, processing all Buybacks. Full support to 47PS and Paris Sales Site

CREDIT CARDS

a) Charge credit cards due on the day --make sure there is a cc authorization form signed by client and use the correct Cyber source account and currency.

b) List all charges made on a day --check against supervisor the following morning

c) Update each contract in UNIVERSE

d) Keep Quality Assurance and SE's informed if cc authorization not received or charge has been declined so they can contact their clients ASAP

e) After the payment has been taken, the CC details must be blacked out except the last four digits.

CLOSINGS

a) Sending Batches to Lakeland daily.

b) Printing reports from Universe daily in order to keep track of all closed contracts.

c) Produce a closing list and distribute

d) Sent Closing certificates to clients.

NEW SALES

a) Full assistance to Paris Sales Site

b) Liaising with Guest Services Supervisor for the sending and receipt of all the originals contracts and signatures.

c) Follow up & MR enrolment

c) Send default letters when necessary

d) Request and track refunds when needed

Enrollments to MVC Destination Points:

q TNB sales: send through Documentum page one and page six of the MVC Exchange Company Enrollment Agreement enrollment for signing on behalf of "MVCEC" and Addendum for II Certificate. Once received send the complete package to Cork Owners Services for processing.

q Sales: send through Documentum page six of the MVC Exchange Company Enrollment Agreement enrollment for signing on behalf of "MVCEC" . Once received keep in the file and send together with the Batching documents to the Closing Specialist.

q Tracking of all enrollments in the "Enrollment Tracking List".

GENERAL ADMIN DUTIES

Accessing to Documentum, contract typing, filing, photocopying, send faxes, scan documentation, batching.

REQUIREMENTS:

  • Must be fluent in English and Spanish
  • Advanced skills in the use of Microsoft Software
  • Ability to work under pressure and manage multiple tasks
  • Must be able to adapt to a flexible working days and hours
  • Good analytical and communications skills

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.