Enterprise Tools Engineer in Interval International Corporate Headquarters at Marriott Vacations Worldwide

Date Posted: 10/31/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. 



Position Summary

As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Generally works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision making process.

Specific Job Summary 

This role is responsible for supporting the IT organization's operational management tool set. In this capacity, you will be allocating infrastructure tools for simplifying or extending administrative control over the MVW's global organization. This includes: the analysis of the current tools in use, provisioning or configuring tools, reporting data generated (system performance, resource utilization data, etc.), and projecting needs for future expansion. This will include all Enterprise Technology tools that are required for Infrastructure and Operations to manage all environments. Additionally, we will work with various groups to develop and ensure that we have captured all requirements which will ensure business continuity. 



Generic Expected Contributions 

  • Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
  • Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk.
  • Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
  • Assists more senior associates in achieving business results by:

- identifying opportunities to enhance the effectiveness of business processes.

- providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.

- participating in setting department operating plans.

- recognizing and celebrating team successes.

- achieving results against budget within scope of responsibility.

  • Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
  • Performs other duties as appropriate. 

Specific Expected Contributions

  • Services are global in nature and will participate in on-call support.
  • Provide feedback and ensure day-to-day environment alignment to infrastructure standards.
  • Working knowledge of Scripting such as Linux Shell Scripts and PowerShell.
  • Ensures consistent monitoring and processing for the following processes: Change, Release, Incident, Problem, Security, and Configuration Management processes, policies, operating plans, and mandates.
  • Working knowledge of Virtual System technology such as VMWare.
  • Troubleshooting skills and experience
  • Establishes effective working relationships and communication with internal teams on the protection of data and systems.
  • Works with vendors to resolve issues as required.
  • Completes tasks assigned and project work within scope, priority, timelines, and budget.
  • Can document effective processes for maintaining and monitoring systems as well as the Integration required across platforms and teams.
  • Must be able to document business continuity solutions that are integrated and fit within the high availability and recovery goals of the department.
  • It is expected that team members will proactively volunteer ideas for how to improve the organization's security, performance, stability, and extensibility and submit those ideas in written form including all pertinent research to support their ideas.
  • Generally works well under tight deadlines.
  • Assist in cross training as required.
  • Ensure that system security is maintained at all times through network log management, firewall configuration, and maintaining OS/application level patching/configuration.
  • Assist in overall design of complex systems and applications as well as ongoing management, upgrades, high availability, etc.
  • Ability to automate system administration tasks through scripting or some related technology.
  • Work within the parameters of the change management, and configuration management paradigms.


Generic Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows: 

Generally a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Technology). College degree and/or relevant experience typically required. 

Specific Candidate Profile 

Education

  • BA/BS preferred and or equivalent experience required. 

Experience

  • Requires 3-5 year's recent experience supporting enterprise grade applications (see skills/attributes) 

Skills/Attributes

  • Intermediate Ethernet L2-L4 networking knowledge
  • Familiarity with advanced application and Server virtualization strategies
  • Understanding of Operating System Virtualization/Containerization Concepts
  • Operating in Hybrid/Cloud application environment
  • Application & infrastructure deployment Automation & Orchestration
  • Multiple OS environments (*nix and Windows)
  • Source Control, preferably using GIT
  • SolarWinds, CA Wily/UIM/Spectrum/ASM, CA Workload Automation, IBM BigFix, Atlassian Tools, Microsoft MOM/Systems Management, and other similar Enterprise Applications
  • Programming/Scripting using PowerShell, Bash, Python, Ruby, or other functional language
  • Former capacity that included enterprise analysis of computer, network and application metrics
  • Understanding of load balancing and technology
  • Middleware experience (i.e. Tomcat, JBoss, IIS, or other similar enterprise technologies) 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.