Data Entry/Customer Service Specialist in Orlando Sales Reg Ofc at Marriott Vacations Worldwide

Date Posted: 12/30/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Job Summary

  • Responsible for the input and management of all direct tours and sales wave availability to include new tour bookings, reschedules and cancels.
  • Ensure all package and direct tour leads are reconciled in computer system.
  • Responsible for communicating updated tour availability to Sales Front Desk and Marketing Executives and/or Tour Brokers in the field.
  • Report accidents, injuries, and unsafe work conditions to manager. 
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.
  • Perform other reasonable job duties as requested.
     


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.