Assistant Manager New Owner Administration in Corporate Office Lakeland at Marriott Vacations Worldwide

Date Posted: 1/10/2021

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Position Summary

As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives.  Generally works under close supervision or within well-established guidelines to complete routine tasks. 

Specific Job Summary (describe the nature and purpose of the position)

The Assistant Manager, Compliance and Audit – New Owner Administration (NOA) serves as the primary resource to support the NOA Compliance and Audit Manager. The Assistant Manager will be responsible for the management and facilitation of the Centralized Ordering Process and any distribution of communication related to updates, changes etc. for any legal disclosures required to be provided to all MVC purchasers to ensure compliance with legal regulations. The Assistant Manager will prepare all finance and cash files selected for the monthly NOA Self-Assessment process. The Assistant Manager will provide additional support as requested related to the ongoing specific Audits (Self assessments, internal and external audits of business unit). The assistant manager will assist with gathering the information that will allow the NOA Compliance and Audit Manager to complete and report out self-assessment and audit findings to Senior Leadership within established timelines. Also responsible for ensuring all NOA associates have proper system access based on role and changes in position and providing certification of same.

Expected Contributions

  • Performs the following types of basic tasks:  analysis, auditing, budgeting, forecasting, programming, research, report generation, and software integration.
  • Responds to, solves and makes decisions on standard/routine business requests with limited risk.
  • Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff. 
  • Assists more senior associates in achieving business results by:
    • utilizing technical knowledge and skills to enhance business processes.
    • establishing priorities for self and, where appropriate, others.
    • allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
    • contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc).
  • Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
  • Performs other duties as appropriate.

Specific Expected Contributions (including duties and responsibilities)

  • Complete all certifications of USER access for NOA associates for all systems as required by internal and external audit and compliance teams.
  • Updates NOA Pre Close Audit Checklist to ensure all required documentation and all audit points are properly accounted for as new requirements and documents are implemented.
  • Liaison between Xerographics, the Law Department and the NOA Operations field associates in all aspects of the ordering and replacement as needed of all Legal disclosures.
  • Maintains and updated the Compliance section on the NOA Intranet Site according to established procedures.
  • Distributes the NOA Self-Assessment Follow Up log on a period basis and follows up to ensure completion by the established due date.
  • Under the supervision of the NOA Compliance and Audit Manager, the Assistant Manager will update and maintain the “Legal Guidance Log”.
  • Maintains confidentiality in all business matters. 
  • Provides follow-up attention to specific matters that are on-going to the department.
  • Performs other similar duties as assigned.
  • Keeps abreast of changes in procedure, process and compliance requirements as they pertain to the process area.
  • Prepares and publishes communication regarding procedural changes due to compliance requirements

Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

Usually a professional position with general knowledge in a discipline (i.e., Accounting, Human Resources, Information Technology).  College degree and/or related experience typically required.

Specific Candidate Profile (the education, experience, skills and attributes that are important for this position)


  • Bachelor’s Degree in business administration or similar discipline or equivalent work experience.


  • At least 3 years of related work experience.
  • Demonstrated ability to prepare written training documentation.
  • Timeshare knowledge and experience specific to contract and loan compliance preferred.

Skills & Attributes

  • Must possess excellent communication skills, written and verbal.
  • Proven proofreading skills.
  • Proven computer skills (including WORD, Power Point, Excel)
  • Excellent organizational skills with ability to manage multiple priorities.
  • Detail orientated; strives for excellence in all assignments.
  • Ability to work in a team environment and interact with all levels of the organization.
  • Goal oriented, self-motivated.
  • Professional demeanor and appearance.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


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