Assistant Food & Beverage Manager at Marriott Vacation Club, New York with Marriott Vacations Worldwide - Career Site

Date Posted: 6/13/2018

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

MVW Pulse New York is currently looking for an Assistant Food & Beverage Manager. This position responsible for assigned food and beverage operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

RELOCATION ASSISTANCE PROVIDED: Yes

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 3 years Supervisor/Management experience in the food and beverage, culinary, or related professional area.

OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year Supervisor/Management experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee's concerns.
  • Uses coaching skills throughout the property.
  • Demonstrates self confidence, energy and enthusiasm.
  • Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

  • Provides excellent customer service.
  • Responds quickly and proactively to guest's concerns.
  • Understands the brand's service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Follows up to ensure complaints have been addressed to the guest's satisfaction.
  • Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

  • Complies with all corporate accounting procedures.
  • Assists Director of Operations/GM as needed with annual Quality audit.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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