Instructional Designer II in Talent Experience Center at Marriott Vacations Worldwide

Date Posted: 6/19/2022


Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Position Summary

As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives.  Generally, works under close supervision or within well-established guidelines to complete routine tasks. 

Specific Job Summary

The Instructional Designer II is responsible for conducting required analyses and designing training materials for a variety of delivery methods including instructor-led, computer-based, web-based and mobile training.

Expected Contributions

  • Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
  • Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk. 
  • Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
  • Assists more senior associates in achieving business results by:
    • utilizing technical knowledge to identify opportunities to enhance the effectiveness of business processes.
    • establishing priorities for self and, where appropriate, others.
    • allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
    • contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc).
  • Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
  • Performs other duties as appropriate.

Specific Expected Contributions

  • Use established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation, and evaluation.
    • Conducting analyses in support of program development.
    • Develop curriculum and associated products in multiple formats.
    • Design engaging training materials for a variety of delivery methods, including instructor-led, computer-based, web-based, and mobile training.
    • Develop and package training products using computer-based training (CBT) authoring systems.
  • Work with Graphic Artists, Programmers, and Subject Matter Experts in the development of interactive multimedia courseware.
  • Research and identify data sources for instructional material development and additional information needed for instructor and participant materials.
  • Design interactive training materials that include sound instructional design methodology, appropriate training strategies, and participant activities for small and large groups.
  • Develop evaluation tools for the assessment of trainee knowledge and performance.
  • Perform work without appreciable direction.
  • Resolve problems with training deliverables and services and make any necessary modifications.
  • Scale design efforts to meet production timelines and targeted levels of interactivity.
  • Keep abreast of training and development research: learning theory, motivation theory, and new materials, methods and techniques.

Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Technology).  College degree and/or relevant experience typically required.

Specific Candidate Profile


  • Bachelor’s Degree in related field with 3+ years of direct ISD experience.


  • Minimum of 3 years of experience in development of courseware training materials.
  • Experience in hospitality, timeshare or sales and marketing industry.
  • Functional experience with eLearning authoring software is required, such as Captivate, Storyline, etc.
  • Experience using established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation and evaluation.
  • Experience developing courseware outlines, storyboards, graphic requests, onscreen lessons, instructor guides, trainee guides, test questions, and assessments.
  • Experience creating various graphic design elements that support learning efforts.
  • Experience in the development of Instructor-led training and various support materials including PowerPoint presentations, job aids, participant materials and instructor scripts.
  • Demonstrable experience using the Adobe Creative Suite is preferred.
  • Knowledge or experience in emerging development technologies such as gamification, chatbots and AI (Artificial Intelligence).
  • Experience with Learning Management Systems administration and reporting
  • Experience with video editing and animation software such as Camtasia, Vyond, etc.

Skills and Attributes:

  • Superior time management and organizational skills.
  • Strong written and presentation skills.
  • Strong quality assurance/editing skills.
  • Flexibility in dealing with a fast-paced, changing environment.
  • Excellent organizational skills in order to manage multiple task/priorities simultaneously.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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