Descripción del empleo

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Pay: $18.65/Hour

MAJOR DUTIES AND RESPONSIBILITIES

Work Shift: The hours will vary from 2-10:30pm or 12-8:30pm

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period. You may be required to work outside in high heat conditions. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing more than 75 pounds. Perform other reasonable job duties as requested by Supervisors. Patrol all areas of the property and assist guests with room access

• Monitor pool access gates and conduct personal items checks for guest
• Daily patrols around pool decks ensure resort policy is adhered to
• Conduct daily physical hazard inspections, daily safety checks
• Respond to accidents and assist guests/employees during emergency situations
• Defuse guest disturbances and escort individuals from the pool area if necessary
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties for reported incidents
• Complete required shift reports and maintain confidentiality of all safety and security documents
• Lost and Found function, includes pick up and guest inquiry
• Working conditions; Outside, staff should follow all heat related procedures
• Partner with housekeeping and engineering department to address all safety hazards found
• Completed First Aid/CPR training course; Conducted at property
• Opening and closing of  safety and security command post at pool decks; portable AC coolers, first aid items, guest items and checking pool access gates

• Job Description Summary

Responds and attends to guest repair requests. Communicates with guests/customers to resolve maintenance issues. Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspects tools, equipment, or machines. Carries equipment (e.g., tools, radio). Identifies, locates, and operates all shut-off valves for equipment and all utility shut-offs for buildings. Maintains maintenance inventory and requisitions parts and supplies as needed. Communicates each day's activities and problems that occur to the other shifts using approved communication programs and standards. Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.     Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. Tests, troubleshoots and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Programs TV's and performs general housekeeping and engineering-related inventory duties. Uses the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Displays basic computer skills including inputting air handler schedules and making temperature changes.

JOB SUMMARY 

Responds and attends to guest repair requests. Communicates with guests/customers to resolve maintenance issues. Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspects tools, equipment, or machines. Carries equipment (e.g., tools, radio). Identifies, locates, and operates all shut-off valves for equipment and all utility shut-offs for buildings. Maintains maintenance inventory and requisitions parts and supplies as needed. Communicates each day's activities and problems that occur to the other shifts using approved communication programs and standards. Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.  

Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. Tests, troubleshoots and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Programs TV's and performs general housekeeping and engineering-related inventory duties. Uses the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Displays basic computer skills including inputting air handler schedules and making temperature changes.    

CORE WORK ACTIVITIES  

• Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.  
• Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.  
• Welcomes and acknowledges all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.  
• Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. 
• Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. 
• Complies with quality assurance expectations and standards.  
• Stands, sits, or walks for an extended period or for an entire work shift. Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance. 
• Performs other reasonable job duties as requested by Supervisors.   
• Attention to customer service with a professional and pleasant personality. 
• Available to work a flexible schedule including evenings, weekends, and holidays. 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture