Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott Vacation Club properties to promote the Marriott Vacation Club Destinations® Program. As a Marketing Package Specialist, you will offer current Owners and guests financial incentives and return vacation packages in exchange for learning about our points-based ownership product.
Our Marriott Vacation Club Grand Chateau location in Las Vegas, NV is looking for a Marketing Package Specialist to join their team!
Pay: Hourly plus commission and bonuses
What's in it for you?
- Hotel and resort discounts
- Immediate 401(k) company match up to 6%
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
- Positive work environment
- Growth and development opportunities
What will you do?
- Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.
- Manage customer expectations.
- Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
- Make telemarketing calls and offer return vacation packages, book sales presentations and invite Owners and guests to special events.
- Ensure that all guests attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
What are the requirements?
- Bold persuasion skills
- Computer skills
- Stand, sit and walk for extended periods of time
- Flexible schedule including weekends and holidays
- Excellent phone communication skills and/or interpersonal skills interacting with guests
- Service focused
- Detail oriented with process and follow-up
- Financially motivated
- Concierge, telemarketing and/or sales experience preferred
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