Responsible for keeping our properties beautiful

Responsible for welcoming guests and providing a memorable first impression

Responsible for keeping guests safe and the property secure

Patrol property to ensure security of buildings and safety of guests and associates
Provide guest services in high-traffic areas such as pools and parking lots
Create and process incident reports in the event of safety issues
Resolve potentially hazardous or escalated situations

Responsible for keeping our accommodations in working order

Perform preventative maintenance on property equipment and systems
Complete electrical, plumbing, and general maintenance troubleshooting and repair
Perform HVAC preventative maintenance and repairs
Ensure safe usage of hand and power tools

Responsible for helping our guests have fun and create memorable experiences

Plan and organize events for all ages
Promote upcoming activities, use of facilities, and encourage guest participation
Celebrate holidays and special events on property
Lead property-specific activities focusing on local attractions and area

Responsible for providing delicious food and beverage selections to our guests

Provide service in various types of food and beverage outlets, including counter service and sit-down restaurants
Plan and order culinary supplies and materials
Offer sundries and snack services in on-site shops
Host special culinary events for guests

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