Vice President, Global Programs, Partnerships, and Products in Interval Corporate Office Sunset at Marriott Vacations Worldwide

Date Posted: 8/4/2022

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.


*Relocation Assistance Provided


Job Title:             Vice President, Global Programs, Partnerships, and Products



Business Context



Interval operates membership exchange programs for vacationers and provides value-added services to its developer clients and homeowners’ associations. The exchange network comprises more than 3,200 resorts in over 80 nations. Through offices in 13 countries, Interval offers high-quality products and benefits to resort clients and more than 1.6 million families who are enrolled in various membership programs. Interval provides its members, i.e., vacation owners from around the world, with comprehensive exchange services and a variety of other exciting benefits that offer the value and convenience at home and on the road. Membership is limited to owners at Interval affiliated resorts. And while the properties are not owned or managed by Interval, they all must meet Intervals’ criteria for quality.


Global Marketing Vision Statement:

To become a world-class, customer-centric, modern, and global marketing organization that plays a key role in driving accelerated growth for Interval, supporting both its core and emerging lines of business.




Generic Position Summary


As a senior member of the professional staff, contributes expertise in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support function and/or discipline objectives.  Works with a high degree of independence, developing short-term goals for own department(s) and monitoring the flow of work between own department and others in alignment with broader business objectives, selecting and developing effective managers and work teams, and managing own organization through reliable systems and processes. Is a recognized authority in area of specialty, often serving as discipline interface with other areas.


Specific Job Summary
 

Reporting to the Senior Vice President, Global Marketing, the Vice President, Global Programs, Partnerships, and Products is primarily responsible for generating incremental revenue through development and activation of existing and new programs, products, and partnerships. Leads identification and analysis of areas for exploration to diversify or deepen Interval’s product offerings with an emphasis on achieving its long-term vision and strategic priorities. Oversees process of defining, guiding, and evangelizing Interval’s long-term product strategy. Creates the vision and articulates short- term and long-term product strategies ensuring alignment with Interval’s vision and strategic priorities. Leverages industry and market experience to identify and quantify opportunities, risks, and needs to inform business processes, partnerships, and the product roadmap. Understands market insights and industry trends to adjust to changing circumstances. Leads refinement of Interval’s membership programs ensuring competitive advantage, member value and profitability.


Desired Results
 

  • Brand awareness and perception
  • Revenue generation
  • Increased brand awareness and perception
  • High-impact brand marketing and events
  • Membership growth, engagement, and retention
  • Internal partner satisfaction
  • Percent of new, innovative programs tested


Working Relationships
 


  • Interval’s Business Development Team
  • Interval’s Finance Team
  • Interval’s Legal Team
  • MVW’s Digital Products & Customer Experience COE
  • MVW’s Global Creative Delivery COE



Generic Expected Contributions


  • With a general planning horizon of 0 – 3 years, sets direction for area(s) of responsibility to achieve desired goals in alignment with function and/or discipline strategy.
  • Leveraging knowledge and experience in area of expertise:
    • identifies and implements improvements to business processes.
    • evaluates alternatives and makes judgements on a full range of business issues.
    • provides ongoing advice and guidance to the business concerning issues related to area of specialty.
  • Manages large and/or multiple departments, processes and/or projects that have a broader function and/or discipline impact. Generally influences work of cross-functional or extended teams.
  • Makes department/multi-department resource decisions that have a financial impact as well as an impact on meeting discipline and/or business goals.
  • Works to enhance the organization’s capabilities through effective staffing and development of others by:
    • developing recruiting strategies based on evolving needs and profile of the business.
    • using appropriate MVW interviewing tools to hire the best managers available from inside or outside.
    • setting and maintaining high standards for team and individual performance.
    • providing timely coaching and feedback.
    • making and rewarding distinctions in performance.
  • Assists senior management in achieving business results by:
    • contributing to the development of long-term function and/or discipline strategy.
    • sharing relevant information to help others understand and support business objectives.
    • achieving results against budget within scope of responsibility. 
    • building relationships across the organization to align own technical area with broader organization direction and facilitate own function and discipline goals.
    • contributing on a regular basis to operating efficiencies by recommending new and creative business management techniques.
    • removing barriers to achieve greater performance.
  • Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge.
  • Performs other duties as appropriate.

Specific Expected Contributions


  • Leads Interval’s partnership and product strategy development, management, and activation programs.
  • Leads Interval member program strategy, development, including Loyalty programs, management, and activation.
  • Develops a comprehensive marketing strategy for Interval’s Leisure Time Passport (LTP) product.  
  • Drives evolution of existing products like LTP, Insignia, Dream Vacation Week (DVW) including responsibility for developing overall product strategies and generating revenue.
  • Develops a partnership strategy and roadmap, supporting both Interval’s core and emerging businesses including building strategic relationships with executives at external partner companies in key segments, e.g., travel, entertainment, etc.
  • Manages all third-party partnerships and product relationships.
  • Reviews Interval’s member programs to determine the best approach outside of the U.S.
  • Partners with Interval’s Business Development on the product strategy for clients and the marketing and technology requirements.
  • Performs other reasonable job duties as requested.
     


Candidate Profile


Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:


Typically a senior position requiring significant knowledge and experience in one or more disciplines as well as associate and/or organizational management experience.  College degree or equivalent work experience required.  Advance degree or professional certification may also be required.


Specific Candidate Profile


Education

  • Bachelor’s Degree in Marketing, Business Administration, Communications, Creative Writing, or related discipline or equivalent work experience.
  • Master’s Degree in Marketing or related discipline preferred.
     

Related Work Experience

  • At least 12 years of progressive experience leading a team responsible for enterprise-wide marketing.
  • At least five years managing team.
  • Experience in Hotel Management, Vacation Ownership, Hospitality preferred.
  • Experience in a matrix structured organization preferred.
     

Skills and Attributes

  • Strategic mindset with an ability to make difficult decisions.
  • Proven leadership, management, and communication skills creating a work environment where associates are empowered and aligned action or purpose.
  • Exceptional skills at building and nurturing relationships at all levels of the organization through collaboration, negotiation, and mentoring.
  • Proven ability to proactively influence and shape the thinking of senior leaders that drives the right type of decision making to garner positive business results.
  • Strong knowledge of marketing resources policies, practices, and procedures.
  • High level of facilitation, oral presentation, and training skills.
  • Outstanding written and verbal communications skills.
  • Skilled in decision-making and conflict resolution in a fast paced, continuously changing, customer focused environment.
  • Passion for strategic involvement in the creation and execution of departmental and company-wide goals and objectives.
  • Knowledge of marketing trends and practices within the industry.
  • Flexibility, adaptability, and capability to manage and prioritize multiple and conflicting priorities and tasks.
  • Integrates and balances priorities, work activities and resources for the benefit of multiple key stakeholders.
  • Understands how to manage in a culturally diverse work environment.
  • Computer literacy on Microsoft Office products, e.g., Excel, Word, PowerPoint, Teams, etc.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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