Sr. Tour Reception in Westin Lagunamar Ocean Resort S&M at Marriott Vacations Worldwide

Date Posted: 8/5/2022

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

PRINCIPAL OBJECTIVE AND OVERALL POSITION SUMMARY – Brief description

The primary responsibility of a Sr Tour Receptionist is to support the daily operation at the Sales Gallerys in conjunction with the Tour Reception supervisor, revised and monitoring daily procedures to ensure an outstanding guest experience. They will assist supervisor in scheduling, heading up audits, training new associates, enforcing standard operating procedure.



MAJOR DUTIES AND RESPONSIBILITIES - State the most important activities and accountabilities of this position, limit to up to ten functions that are essential to the job. Describe how these activities and accountabilities can influence the achievement of the company or business goals.



QUALIFICATIONS/COMPETENCIES:





  • Excellent customer service and communication skills and an eye for detail.



  • Must have excellent communication skills both oral and written in both English and Spanish.



  • Working knowledge of Microsoft Outlook, Excel, Power Point and Word



  • Thorough knowledge of modern office practices, procedures and the use of business machines and office equipment.



  • Ability to establish and maintain effective working relationships with supervising personnel, co-workers, subordinates, external customers/business partners.



  • One to three years experience gained through increasingly responsible positions within the administration or marketing fields.



  • Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints.



  • Availability to work variable shifts when necessary.

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