Senior Talent Acquisition and Human Resources Coordinator in MVO MVC Mexico M&S Call Center at Marriott Vacations Worldwide

Date Posted: 9/19/2023

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Principal Objective of Position

Under the supervision of the Manager of Human Resources and Talent Acquisition partnering with México Recruitment team, supports the national recruitment strategy implementation, recruitment initiatives, activities and processes on site, including: screening, pre-qualifying and contacting applicants. Coordinates sourcing strategy creating engaging job postings to be placed in a wide variety of sources including: social media, online job boards, printed materials and massive media. Coordinates interviews with Client Recruitment team as well as Panel interviews with hiring area leaders. Coordinates and analyses background and reference checks with designated providers. Prepares and delivers all required feedback and correspondence to applicant candidates. Supports recruitment related functions in and out site as required.


Responsible for supporting the recruiting process and all related initiatives on site.

Supports, innovates, and propose social media recruitment strategy.

Responsible in partner with Human Resources and Talent Acquisition partners of the recruiting system tool “workday” to reflect accurate information and follow up with area leaders to have updated comments of the process.

Interviews and analysis Resumes of all production & management level positions in Resort Operation.

Schedules and coordinates logistics for interviews and recruitment related events on site. Sends meeting planners to Interviewers, ensuring them access to required resumes, behavioural interview guides and any other needed information.

Supports one-on-one, TEAMS and panel interviews process.

Maintains and updates candidates’ files/data base information, Recruitment calendar and hiring process in SharePoint.

Maintains and updates physical files for selected candidates as they move forward within the interview process. 

Will support the administration of any requested testing or pre-employment assessments if needed.

Request and analyses results for all pre-employment process pieces and notifies Human Resources and Talent Acquisition Manager of results.

Collaborates in candidate’s hiring process and paperwork.

Confirms with candidate, start date, orientation details including where and what time to report to orientation, where to report after orientation, and what to bring to orientation.


Continuous learning and development
Good working environment, with focus on each associate and on results.
Superior legal benefits (MMI, Life Insurance, Saving fund, Grocery vouchers, discounts in Marriott properties, etc).

Send “Thank you” notification email to job candidates who were not selected.

Responsible of gathering required information to run periodic Recruitment statistical information report and required metrics.

Assists in receiving and responding to any recruiting-related questions received via phone calls or face-to-face encounters from internal clients, associates, and external job seekers.


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Must be able to speak, read, write, and understand the primary language(s) used in the workplace (Spanish/English).

Requires good communication skills, both verbal and written.

Most tasks are performed in a team environment with this position acting as a team leader. 

Must possess advanced computer skills.

Must be highly organized, provide attention to detail and understand a sense of urgency.

Ability to learn, study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.

Ability to make decisions with only general policies and procedures available for guidance.

Ability to apply supervisory/management soft skills and environment adaptability.

Must possess persuasive communication skills in terms of the ability to negotiate, convince, sell and influence professionals, employees.

Thorough knowledge of federal, state and local laws (STPS, protection Civil).

thorough knowledge of payroll and social security processes



Bachelor’s Degree in Human Resources, Administration or Tourism disciplines and/or equivalent education/experience required.


More than 3 years of employment in a related position e.g. Recruitment, Talent Acquisition and Human Resources.

Previous experience in international hospitality industry highly preferred.

Previous experience in Vacation Ownership, Call Center environments preferred.


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

Job Requirements

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