Sales Executive at Marriott's Club Son Antem with Marriott Vacations Worldwide - Career Site

Date Posted: 9/7/2017

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Responsible for representing the MVW products and system with integrity conducting a quality presentation while displaying excellent customer service skills according to MVW standards.

OVERALL RESPONSIBILITIES:

  • Provide appropriate information to all guests with accuracy, attention to detail and product knowledge.
  • Perform sales presentation to potential owners generated through marketing programmes and self generated leads.
  • To maintain and exceed minimum performance standards as established by the Sales management on a period basis.
  • Liaise with administration department / client to ensure payment schedules are delivered on time and meet future payment requirements.
  • To obtain referrals from new and existing owners.
  • Follow up on sales leads, self generated or provided by Sales Management and amend accordingly to improve sales results.
  • Review own performance with Sales Management and amend accordingly to improve sales results.

ESSENTIAL JOB FUNCTIONS:

  • To properly learn and execute the endorsed sales process using the counselor sales person philosophy
  • To maintain an attitude of customer service throughout your dealings with guests and owners.
  • To assist your owners when necessary with bookings, queries etc
  • To commit to a personal on-going self development programme
  • To establish supportive and positive interaction with other Associates
  • To strive for a personal sales volume 20% above your established target and to maintain a volume per guest as dictated by Sales Management
  • To generate maximum amount of owner related business, through reloads and referrals. After first year a minimum of 25% total net volume is expected.
  • Remain current on company and industry information.
  • Through professional persuasion, generate qualified prospective purchasers to attend Marriott's Club Son Antem sales presentation.
  • Qualify clients according to the "details of participation" of any given programme.
  • Be able to explain promotion terms and conditions to guests that may qualify for a general information (GI) tour.
  • Co-ordinate appointments and the time of arrivals with the front desk at the Sales Centre.
  • Responsible for contacting In House clients and Owner Referrals in order to generate tours following the company guidelines for In House and referral business.

OTHER:

- Performs other related tasks as assigned by management.

- Complies with MVW company policy and procedures.

- To be in the office on time and show a professional, positive and confident attitude.

JOB QUALIFICATIONS:

  1. Must speak fluent German. Italian will be valued.
  2. Excellent customer service skills
  3. Good organizational skills
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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