Reservations Advisor (French) in Interval International London Regional Office (LRO) at Marriott Vacations Worldwide

Date Posted: 11/25/2021

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Interval International is a global leisure company with a network of over 3,200 resorts in over 80 countries and offers high quality accommodation and leisure products through its offices in 13 countries.  The role will be based in our modern offices in Kingston Upon Thames.

The Job

As a holiday advisor your primary responsibility will be to handle incoming calls from Interval International’s French and US based members and fulfilling their holiday requirements through the promotion and selling of our leisure products. Responsibilities will include:

  • Identifying the “holiday experience” required by our members and aligning availability to that experience, offering similar alternatives where necessary.
  • Promoting all company products and services to maximize sales opportunities.
  • Processing bookings.
  • Making outbound sales calls to membership data base.

The Person

To be successful in this role highly developed sales and customer service skills are a pre-requisite. In addition, you will have:

  • French (mother tongue) and English language skills
  • Good communication skills.
  • An excellent telephone manner.
  • First class influencing skills.
  • The ability to use multi-application software and reservations systems.
  • Sales and/or call centre experience; travel industry sector experience is desirable.

The Hours

  • 37.5 hours per week.
  • Monday to Friday working 4.00pm to Midnight plus every other Saturday and/or Sunday (when working on a Saturday or Sunday you will receive the equivalent time off the following week.

The Package

  • Salary:        £22,500 per annum (includes late shift & language premium).
  • Incentive: Circa £5,000 but uncapped so there is the opportunity to earn much more.
  • Benefits:    Free holiday accommodation*; travel discounts, 20 days holiday rising to 25 days.




                *After probation as per prevailing policy.

Note:

All applicants must have the right to work in the UK before applying.