RegDir Partnership Marketing in Bangkok at Marriott Vacations Worldwide

Date Posted: 6/6/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

JOB SUMMARY

Develop comprehensive, strategic, marketing relationships. Supervise tactical implementation and execution. Deliver detailed analysis and drive the desired marketing objectives and financial results of the company.

CORE WORK ACTIVITIES 

1) Direct Marketing: Develop detailed marketing strategies, campaign calendars and pro forms for Preview Channel including: 

a. Direct Mail & Digital Media 

  • Work with Creative Services on design, look and feel, all while following brand standards.
  • Ensure proper reporting in place to measure response/capture rates of each program.
  • Work closely with call centres and site leaders to communicate results weekly/monthly.
  • Work closely with resort operations ensuring customer experience meets and exceeds guest expectations.
  • Work closely with third-party vendors to ensure that direct mail campaigns are constantly audited and tracked. 

2) Business Development / Strategic Partnerships: Develop a Preferred Network of Strategic Alliances in the NEA/SEA (ASEAN) Regions. 

a. Secure data sources from demographically aligned partner databases such as: 

  • Banks/Bankers' Associations
  • Credit Card Companies
  • Airlines
  • Hospitality Companies

3) Tactical Assistance / Special Projects: Serve as a thought leader for the RVP.

  • Deliver input on budgeting, P&L goals and objectives. 
  • Identify ongoing concerns (weakness or threats to financial objectives). 
  • Create solutions for resolving weaknesses and threats. 
  • Identify strengths and opportunities to leverage for financial gain and/or the betterment of the customer experience, thus increasing long-term vision of the customer base and assuring the Company meets and exceeds financial objectives on a quarterly and annual basis. 
  • Provide special projects assistance to SVP and RVP, as needed/upon request. Develop presentations upon request. 
  • Liaise and work closely in the overall development and implementation of tactical marketing initiatives in: 

- Call Centres

- Site Level (Linkage & Events) Marketing

- Corporate Marketing

- Database Management and Security

- CRM Solutions

- Creative Services

- Finance and Accounting

- Legal 

4) Other: 

  • Coordinate with other functions across the AP Region and with marketing colleagues based in other parts of the region.
  • Maintain database of all key partner and MI as needed. 

5) Individual Development: 

  • Lead by example, maintaining high standards of professional leadership.
  • Participate in period Budget Variance Meetings (BUVAR)
  • Regularly update executive management with any relevant information and ongoing feedback on performance and other related issues concerning direct marketing programs.
  • Prepare period personal business review for RVP. 

6) Key Performance Indicators

  • Ensure achievement of direct marketing campaigns.
  • Align with call center production, i.e., staffing.
  • Generation costs production unit.
  • Call centers lead penetration goals.
  • Call center sites achieve call center tours.
  • Sites call center tours VPG.
  • Call center site marketing cost percentage.
  • Sites call center net contract call center volume budget.

CANIDATE PROFILE

EDUCATION AND EXPERIENCE

  • Excellent business and partnership development skills.
  • Excellent presentation development skills.
  • Active listener.
  • Problem solver.
  • Detail orientated.
  • Excellent follow-through skills.
  • Excellent verbal and written communication skills.
  • Minimum of ten (10) years of experience in timeshare marketing and/or financial and/or sales.
  • Ability to work within tight deadlines and meet targets in a high-volume environment.
  • Ability to respond well to constant change.
  • Cultural sensitivity to regional differences in business development for the Region.
  • Understanding of how to manage business financials.
  • Must be comfortable in dealing with partners.
  • Potential to learn and effectively work with the key systems.
  • Ability to introduce, mentor and coach international associates into the Marriott culture.
  • College degree preferred.
  • Expert proficiency in Excel and strategic planning; ability to develop detailed pro forms and complex analysis of program performance and technical campaign initiatives. 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.