Payroll Generalist II in Orlando Operations Center - JYPOC at Marriott Vacations Worldwide

Date Posted: 11/19/2020

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

* Lake Forest, CA location or Orlando, FL

The HR Generalist II-Payroll is responsible for performing all transactional payroll processes and procedures for hourly and salaried associates located at corporate and site locations within the United States at Marriott Vacations Worldwide (MVW). In collaboration with the Accounting Services Team, the incumbent will ensure accurate and timely data entry and transfer from MVW to the third-party Payroll Service Providers according to the Payroll Production schedule. The HR Generalist II-Payroll reports to the Manager, Payroll and follow payroll procedures to ensure efficient and accurate functioning of MVW's payroll systems and processes. Responsibilities include reviewing and analyzing vendor-provided documents and reports, researching issues, and providing recommendations for resolution and correction related to payroll processing activities and outputs, e.g., pay checks, reports and files. This position may be based at the corporate office or in the field. Incumbents may be required to work on weekends and holidays.

Follows all company policies and procedures; ensures uniform and personal appearance are clean and professional; maintains confidentiality of proprietary information. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette. Develops and maintains positive working relationships with others; supports team to reach common goals; listens and responds appropriately to the concerns of other employees. Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance. Performs other reasonable job duties as requested by Supervisors.

Critical Tasks

Payroll Administration

  • Performs payroll procedures in the following areas: data management, associate and manager self-service, payroll preparation, calculation and disbursement, data preparation for tax-filing and year-end processing, and responds to associate questions related to payroll.

  • Performs the day-to-day data collection, preparation and export of pay data files to the third-party payroll service providers in accordance with the timelines outlined in the production scheduled.

  • Facilitates the direct deposit process.

  • Initiates the manual check process in tandem with the F&A Accounting Services, Site Accounting & Treasury teams.

  • Performs and facilitates timecard corrections.

  • Initiates when necessary the 'stop payment' and Direct Deposit reversal processes, informing the F&A Accounting Services team whenever these events occur.

  • Collects refund from associates when they have been over-paid.

  • Handles the payment process for any terminated employee; processes termination within the system.

Data Administration

  • Works closely with the Manager, HR Data Admin to ensure that payroll data is entered, updated and maintained correctly and accurately within the system.

Vendor Management

  • Assists with payroll vendor administration and account management activities, as required.

  • Directly interfaces with the third-party Payroll Service Providers to ensure that HR/Payroll data is provided and received accurately and efficiently.

  • Works with the third-party Payroll Service Provider to research and deliver data related to activities which occurred prior to the start of COS service delivery.

  • Participates in meetings with the Payroll Service Provider for the development and ongoing administration of payroll.

Issue Resolution

  • Supports other departments, units or locations within MVW to help resolve payroll issues, irregular payments, employee or vendor inquiries

  • Provides documentation on issues and works collaboratively with all vendors and internal company divisions toward timely resolution.

Pay Records/Auditing

  • Supports the maintenance, upkeep and modification of earnings and deductions records.

  • Audits that all payroll deductions taken from an associate's paychecks are correct.

  • Ensures internal controls are established related to HR/payroll employee master records and employee time files, and that these controls are maintained and monitored on a continuing basis.

  • Creates and reviews audit and management reports at the appropriate time in accordance with the production schedule.

  • Reviews, files and maintains vendor payroll reports.

  • Assists with auditing vendor payroll reports.


  • Prepares required reports to government agencies, insurance companies and other organizations; has reporting and compliance responsibility by overseeing filing of these documents

  • Collates information for the above: processing, producing reports and journals and filing.

Policies and Procedures

  • Monitors internal controls to verify that input and processing of all payroll data including wages, garnishments, applicable wage taxes and other miscellaneous wage/benefit programs, calculations, and deductions meet expectations, in conjunction with best practices.

  • Recommends ongoing changes in methods, procedures or policies to continuously improve the quality and costs of the MVW payroll system.

  • Assists Payroll Manager with the development and maintenance of internal client policy documentation related to payroll processing.

Working with Others

  • Support all co-workers and treat them with dignity and respect.

  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

  • Develop and maintain positive and productive working relationships with other employees and departments.

  • Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

  • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Physical Tasks

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Preferred Qualifications


  • Bachelor's degree in related field or equivalent HR experience required.

Related Work Experience

  • Three to five years of Human Resources generalist, payroll processing, or Accounting clerk experience required.

  • Strong background in Accounting or knowledge of the end to end payroll process, tax filing & preparation processes preferred.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.