Manager Initiative Delivery at Westwood Corporate Headquarters with Marriott Vacations Worldwide - Career Site

Date Posted: 11/13/2017

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.



Position Summary

As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Generally works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision making process.

Specific Job Summary

The Business Analyst for the Initiative Delivery Office (IDO) has responsibility for supporting key business teams across the organization in support of enterprise initiatives. This encompasses activities required to successfully provide the organization the skills necessary to support the development and delivery of complex business solutions. Skills such as analysis, problem decomposition, rationalization, solutioning and validation in support of delivering the business objectives.

This position has responsibility for day-to-day aspects of providing support and analysis to ensure delivery of cross-process improvements along with the utilization of tools and techniques to achieve stated business objectives including but not limited to cost savings, revenue enhancement, product line expansion, and channel optimization.

Business Analyst for the Initiative Delivery Office is required to have a tactical understanding of all operating and financial aspects of the Initiative Delivery, including financial performance, customer satisfaction, associate engagement and key initiative objectives. This position will also provide support to help MVW track, measure, monitor reports and drive performance across processes within MVCI (including Marketing Sales & Service, Resort Operations, Product Supply Management, Development, Feasibility, and the enabling processes) and with external parties to ensure Initiatives achieve their stated objectives.



Expected Contributions

  • Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
  • Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk.
  • Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
  • Assists more senior associates in achieving business results by:
    • identifying opportunities to enhance the effectiveness of business processes.
    • providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.
    • participating in setting department operating plans.
    • recognizing and celebrating team successes.
    • achieving results against budget within scope of responsibility.
  • Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
  • Performs other duties as appropriate.

Specific Expected Contributions

  • Provide Initiative insight and perspective into analysis, design, and preparation of new process and/or technology solutions to solve complex business problems.
  • Participate in project deliverables such as Process Maps, Business Requirements, Business Rules, Use Cases and Features/User Stories.
  • Ensure traceability throughout the delivery lifecycle.
  • Background in backlog management including planning, refinement and estimation
  • Plan, execute and support business change management strategies.
  • Excellent problem-solving and decision-making skills performing detailed analysis of business processes and goals. Penchant to understand "How" and ask "Why" in order to seek to understand complex business issues and objectives.
  • Utilize sound business judgment and financial acumen to identify process improvements and lead and/or develop and present a business case.
  • Support Business SME's in analyzing, documenting and validating process and application changes.
  • Document and/or Enhance existing requirements and use cases to account for changes in core solutions and assist with revising test cases that would be leveraged by MVW Testing teams
  • Assist MVW SMEs in performing UAT and validation activities in support of solutions testing.
  • Proven desire and experience with developing relationships at all levels across organizations in order to facilitate the definition and resolution of business issues and objectives.
  • Strong listening, verbal and written interpersonal and communication skills. Able to effectively communicate to both business and technical resources.
  • Proven experience in collaborating with cross-functional teams and the capacity to deal with a variety of levels internally and externally.
  • Ability to lead the development and prioritization of business objectives and requirements.
  • Organizational awareness by learning business structure, processes, and substance.
  • Strong work ethic; self-starter and motivator; strong sense of ownership.
  • The ability to enter new environments and begin to produce clear-cut results right from the start.


Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

Generally a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources). College degree and/or relevant experience typically required. )

Specific Candidate Profile

Education/Certification

  • Bachelor's degree or equivalent operations/project initiative delivery management experience required.

Experience

  • Minimum 7 years of operations/initiative delivery management delivery experience.
  • Experience operating at the regional level is preferred.

Skills

  • Consulting skills and ability to interface with senior business leaders.
  • Strong program and organizational skills are essential.
  • Solid measurement skills related to assessment of information, initiatives and strategies.
  • Strong verbal and written communication skills.
  • Ability to articulate and gain support from others.
  • Proficiency with Microsoft Office products, including Word, Excel and PowerPoint.
  • Ability to develop and maintain strong interpersonal relationships with key business stakeholders and leadership across multiple regional and corporate disciplines.
  • Strong presentation and facilitation skills required
  • Ability to work in a transaction-driven, deadline-driven environment to meet objectives of assignments while also meeting budget and quality goals.
  • Ability to review and analyze business operations and process.

Attributes

  • Persistent in order to drive ideas.
  • Delivers results and ability to balance priorities under pressure.
  • Leadership presence to establish credibility in area of expertise to influence with all levels of regional and corporate disciplines.
  • Analytical to make decisions using data and business knowledge.
  • Comfortable with complexity, ambiguity and change.
  • Trustworthy with strong business integrity and ability to hold sensitive information in confidence.
  • High analytical ability to convert conceptual ideas to hard business plans.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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