Housekeeper in Berkshire on the Ocean at Marriott Vacations Worldwide

Date Posted: 10/14/2021

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

To ensure guest satisfaction and safety by providing efficient and courteous servicing of guest requests, maintaining guest service and public areas in good repair. Maintain maximum cleanliness by wise and efficient use of tools and supplies. The Resort prides itself on the level of personalized service we provide.  Therefore, we expect our staff to maintain a high level of integrity and service and to always attend to our guests’ needs in a professional manner.

Job Expectations:

1.   Display a pleasant, professional, and guest-oriented attitude at all times.

2.   Understand the importance of guest communication and satisfaction.

3.   Properly maintain equipment used and operate in a safe manner.

4.   Understand the safe use of all cleaning supplies.

5.   Comply with resort and department codes, policies, procedures, and regulations.

6.   Consider and understand guests/guestrooms' security, privacy & comforts.

7.   Be willing to participate in team efforts and communicate with fellow employees.

Essential Functions:

1.   Clean all guestrooms in accordance with resort standards for cleanliness and efficiency.

2.   Maintain work carts/stations as necessary to optimize appearance and efficiency.

3.   Remove used and replace with new linens, towels, and necessary products and supplies.

4.   Clean all areas of kitchens, bathrooms, bedrooms, living rooms, hallways, and closets as set forth in housekeeping checklists.

5.   Vacuum, mop, washing, trash disposal, dusting, polishing, and scrubbing as needed.

6.   Clean common element areas (office, hallways, lunchroom, etc.) as instructed.

7.   Assist with any special projects as assigned by Supervisor.

Knowledge, Skill, and Experience:

Minimum Education (or substitute experience) required:

  • High school diploma or equivalent

Minimum Experience required:

  • 1+ year in related field                 

Skills Required:

  • Must have good oral and written communication skills
  • Excellent interpersonal skills
  • Ability to multi-task

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture