Administrative Assistant THA in MVO MVC Phuket Beach Club at Marriott Vacations Worldwide

Date Posted: 1/23/2023

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.


This position is responsible for inviting non-owner and supporting all brokers to offer a preview package for first time visit in order to attend the Sales Presentation.

CANDIDATE PROFILE

Preferred Education and Experience

  • High school completion or equivalent
  • Related work experience

Required Qualifications

  • Proficiency in reading and writing English (additional language required for certain positions)
  • Good personality
  • Strong communication skills especially speaking
  • Positive interpersonal skills.
  • Able to work in a deadline and target.
  • Strong hospitality skills.

JOB SPECIFIC TASKS  

  • Invite and offer the preview package to the qualified customers
  • Support to all brokers to offer a preview package
  • Make a booking through MARSHA and record to related systems
  • Reply to the customers inquiries prior to arrival
  • Send them a reminder letter for the upcoming visit
  • Prepare a welcome package to meet the customer upon arrival
  • Welcome the customers upon arrival and assist them during stay 
  • Assign the presentation time and date prior to arrival
  • Arrange a round trip airport transfer for the customers
  • Maintain performance target

COMPETENCIES, BASIC SKILLS, PERSONAL CHARACTERISTICS

Personal Attributes

  • Integrity
  • Dependability
  • Positive Demeanor 
  • Presentation
  • Stress Tolerance
  • Adaptability
  • Good hospitality skills; superior guest service and salesmanship

Interpersonal Skills

  • Interpersonal Skills
  • Customer Service Orientation
  • Diversity Relations
  • Team Work
  • Influence
  • Ability to follow up and maintain a relationship with clients over a long period of time
  • Telemarketing and personal contact skills

Communications

  • English Language Proficiency
  • Communication skills, both verbal and written
  • Listening
  • Exceptional telephone skills
  • Applied Reading

Analytical Skills

  • Learning  


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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Dash
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Hello, I am Dash, your virtual recruiting assistant
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